Services and Facilities
You will find an overview of all the services and facilities that are offered in Walibi Holland below.
Have a look under F.A.Q. if you still have any questions.
There are changing tables in some of the toilet areas in the theme park, where you can change your baby’s nappy. These locations are shown on the map. Some of the restaurants have microwave ovens for heating bottles or food.
Special baby-leaflets are available from the information desk next to the park entrance. All baby care locations are mentioned in this leaflet, as well as some handy tips for our youngest guests.
For safety reasons, it is not permitted to take loose objects with you on some of the rides. Walibi Holland recommends that you should not leave any personal belongings behind unattended.
You can rent a locker at the shop 'Sunset Souvenirs' at the Mainstreet. The lockers cost € 4.00 a day. We also have large group lockers available; these have space for up to 30 bags. A group locker can be rented for € 15.00 a day.
A deposit of € 5.00 is charged for the keys for all lockers: This deposit will be refunded to you when you return the key.
Unguarded bicycle racks for parking your bike are available free of charge at Walibi Holland. This bike shelter can be found on the parking lot in front of the park entrance.
All toilets in the park can be used free-of -charge. Special toilets for disabled persons can be found in W.A.B Club, Pancake Remix, on the left behind the Hacienda and in the Passage.
You can buy a comprehensive map complete with an illustrated booklet at the parking area ticket offices. You will also receive a simple map free-of-charge at the entrance control point. There are four map boards in the park itself.
Walibi Holland has special options for disabled persons
- A wheelchair can be rented from the Guest Service. Toilets for disabled persons can be found at the following locations in the park: W.A.B Club, Pancake Remix, on the left behind the Hacienda and in the Passage.
In order to be entitled to the conditions for disabled persons with regard to the attractions, a person needs to be visibly in need of a vehicle (for example a wheelchair or crutches) and be in the possession of a disabled person pass.
This pass can be obtained free-of-charge from the Walibi Holland Guest Service. With this pass, you can enter most of the attractions in the park via the exit or a special entrance, together with a maximum of three companions per disabled person. If you are in a larger group, the additional people must enter the attraction by the normal entrance.
Are you not visibly dependent on a vehicle? In this case, you can pick up your disabled person pass from the information desk by producing a doctor’s certificate.
The First Aid Post is situated next to Sugar Shot, near the Super Swing carousel. Whenever necessary, guests will receive quick and efficient medical care from qualified and experienced First Aid staff.
You can bring your own food and drink to Walibi Holland. Picnic areas are located at the at the children’s farm, and beside the path between the Crazy River and the Saloon.
Lost and Found
Any lost or found objects can be reported to the Guest Service. Any found objects will be kept there during the day of your visit. The day after, any objects that have been found are brought to the First Aid Post, where they will be kept until their owner collects them.
We will contact you as soon as your lost object is found. You can also contact us yourself by phone on weekdays between 10 and 11 a.m. on 0321 – 32 99 88.
Dogs are not allowed in the park. There are no kennels available where you could leave your dog.
Guide dogs for blind people and dogs guiding people with a physical or a mental disability are the only dogs that may enter Walibi Holland.
Walibi Holland has buggies available for rent, at a charge of € 10.00 plus a deposit of € 20.00. Buggies can be rented from the shop Sunset Souvenirs at the Mainstreet. It is not possible to reserve a buggy in advance.
Lost children service
You can obtain a wristband from the Guest Service. Write the name of your child and your mobile telephone number on this wristband, and tie it round your child’s wrist.
Lost children should report to a Walibi Holland staff member as soon as possible. Our staff members will then contact you immediately. Lost children will be accompanied to the First Aid Post.